Contact

Privacy Policy for Shine Cleaning Solutions Limited

  1. Who We Are
    Shine Cleaning Solutions Limited provides professional cleaning and facilities support services across Central Scotland.

    Registered Office:  Shine Cleaning Solutions Limited, Unit 1 Eliburn Industrial Park, Appleton Parkway, Livingston, West Lothian  EH54 6GQ
    Email:  DPO@shinecleaningsolutions.co.uk

    This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal data when you visit or use our website (www.shinecleaningsolutions.co.uk) , or otherwise engage with our services via our website (eg enquiries, newsletters, customer support etc).

    We are the data controller for any personal information collected through this website.

    If you have any questions or requests about our data handling practices or this Privacy Policy, please contact us (see section “Contact Us” below).

  2. What Personal Data We Collect
    We may collect and process the following personal data through the use of our website:

    • Your name, email address, phone number and message when you contact us via forms or email.
    • Technical data such as your IP address, browser type, pages viewed, and how you use our website (via cookies or analytics).


We do not collect sensitive personal data through our website.

  1. How We Use Your Information
    We use your data to:

    • Respond to your enquiries or service requests.
    • Provide quotes or information about our cleaning services.
    • Improve our website and monitor it’s performance.
    • Send marketing updates only if you have given consent (you can opt out at anytime).


We will never sell, rent or give out your personal data.

  1. Cookies
    Our website many use Cookies and similar technologies to help it function properly and to understand how visitors to our website uses it.

    What Are Cookies
    Cookies are text files, containing small amounts of information, which are downloaded to your personal device when you visit a website.

    Persistent cookies remain on a user’s device for the period specified in the cookie. They are activated each time the user visits the website that created it.  Session cookies are created temporarily and allow website operators to link the actions of a user during a browser session, the session starts when a user opens the browser window and finishes when they close the browser window, and all session cookies are deleted.

    Cookies are used for everything from navigation, to remembering preferences and generally help to improve the user experience.

    Controlling or Disabling Cookies
    You can control or disable cookies through your browser settings.  For more information, please see our Cookie Policy.

  2. Sharing Your Information
    We may share very limited data with a trusted third party who help us operate our website (for example hosting, email or analytics providers).

    All such parties are required to keep your data secure and only process it according to our instructions.

    We will only disclose data where required by Law.

  3. Data Security and Retention
    We use appropriate technical and organisational measures to protect your personal data.

    Information submitted through our website is kept only as long as necessary to handle your enquiry or as required by Law.

  4. Your Rights
    Under UK Data Protection Law, you have rights to:

    • Access a copy of your personal data.
    • Request correction or deletion of your data.
    • Object to or restrict processing.
    • Withdraw consent for marketing.


To exercise your rights, please contact us using the details above.  You can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk

  1. Updates to This Policy
    We may update this policy occasionally, and any changes wil appear on this page. Please check back regularly for updates.